Weight restrictions apply, total passenger weight must not exceed 600lbs, and Individual passenger weight must not exceed 300lbs. Three Passengers that average 200lbs or less each or in any combination that equal 600lbs without exceeding the 300lbs per seat limit.
Any Participants or Individuals who have any physical health conditions or concerns such as broken bones or casts that prevent entry or seating, pregnancy, or other conditions that are considered to be unsafe may be ineligible to participate. The primary participant must have a valid photo ID (Passport, Drivers License, or State ID) Children accompanied by a Legal Guardian are not required to have a Photo I.D. unless they are 16 years of age or older. We do not have any age restrictions however we do suggest hearing protection for infants or young children.
Please be advised that our cancellation policy does not include any refunds. With the nature of our business related to adverse weather and safety conditions, we will happily reschedule any flight with reasonable notice at no additional cost or charge so you do not lose your purchase. All short notice changes to scheduled reservations require three (3) days advance notice to avoid any additional rescheduling costs unless approved by management.
All helicopter flights are subject to being canceled due to any safety-related issues or concerns, such as but not limited to high winds, heavy rain, fog, or other inclement weather conditions. These flights will be rescheduled at no additional cost if this occurs but once again we do not offer any refunds.
In some cases, NFL or MLB games at home trigger flight restrictions around downtown Minneapolis. Alternate routes will be available in this situation.
